Changed Your Mind? No Problem.

Easy 30-day returns. See how Casewood Studios makes returns and exchanges simple, stress-free, and customer-first.

What’s Eligible for Return

You can return most items if they are:

  • Unused
  • Unassembled
  • In their original packaging

Note:

  • Assembled, modified, or damaged items may not qualify for return.

Return Window

You have 30 days from the day your order is delivered to start a return.

How to Start a Return

Starting a return is simple.

  1. Email us at support@casewoodstudios.com with your order number.
  2. Tell us what you’d like to return and why (it helps us improve!).
  3. We’ll guide you through return shipping or pickup options.

When Will I Get My Refund?

Once your return is received and inspected, we'll issue a refund to your original payment method within 5–7 business days.

Shipping charges are non-refundable unless the return is due to a Casewood Studios error or a damaged item.

Want to Exchange Instead?

No problem! If you’d like to swap for a different item, just let us know when you email us — we’ll help you find something that fits even better.

Some Items We Can’t Take Back

The following items are non-returnable:

  • Assembled or modified furniture
  • Final sale or clearance items
  • Gift cards

We’ll always note "final sale" on any non-returnable product pages.

Received Something Damaged?

We’re so sorry! Please contact us immediately at support@casewoodstudios.com with photos of the damage.
We’ll make it right — fast.

We’re happy to help.

Reach out to our Customer Care team — we usually respond within 1 business day.

Contact Support