This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, apps, and online services (collectively, the “Site”), purchase our products, or interact with us.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

What We Collect

We may collect the following categories of personal information:

1. 1. Identifiers & contact info: name, email, phone, billing/shipping address, account credentials.
   2. Commercial info: products viewed or purchased, order history.
   3. Payment info: processed by our payment processor (we do not store full card numbers).
   4. Internet / device data: IP address, device and browser type, pages visited, referring URLs, approximate location, and interactions (via cookies, pixels, SDKs, and similar technologies).
   5. User content: reviews, photos, survey responses, messages to support.
   6. Inferences: interests or preferences derived from your interactions (e.g., likely furniture styles, room types). We do not use sensitive traits to make eligibility decisions.
      

Sources. We collect information directly from you; automatically from your device; and from service providers, advertising/analytics partners, and retail/fulfillment partners (where permitted by law and contracts).

How We Use Information

We use personal information to:

1. 1. Provide, personalize, and improve the Site and our products
   2. Process and deliver orders, returns, and customer service
   3. Prevent fraud, secure the Site, and enforce terms
   4. Run analytics, measure performance, and improve marketing
   5. Send transactional messages (order status, account notices) and—if you opt in—marketing messages (email/SMS). You can opt out anytime (see “Your Choices”).

We may use de-identified or aggregated data for any lawful purpose.

Cookies & Similar Technologies

We use cookies, pixels, and similar tools for core functionality, analytics, and (where permitted) to deliver more relevant marketing. You can manage cookies in your browser settings. For interest-based ads choices, see “Your Privacy Rights & Choices.”

Disclosing Information

We disclose personal information to:

1. Service providers/contractors (e.g., payment processing, hosting, logistics/3PL, customer support, analytics, marketing, security) under contracts limiting their use to our instructions.
2. Advertising/analytics partners to help deliver or measure ads and understand Site usage, which may be considered a “sale” or “sharing” under some state laws (see “State Law Disclosures”).
3. Business transfers (e.g., merger, acquisition, financing, or sale of assets).
4. Legal and safety (to comply with law or protect rights, safety, and security).
5. With your direction or consent.

We do not sell personal information for money.

State Law Disclosures (CA/CO/CT/VA/UT/TX/OR and others)

Certain U.S. state laws give you rights to access, delete, correct, or obtain a copy of your personal information, and to opt out of its use for targeted advertising or “sale” or “sharing.”

You can exercise these rights through our [Your Privacy Choices] link or by contacting us. We also honor Global Privacy Control (GPC) signals where required.

If we deny your request, you may appeal by emailing us with the subject line “Privacy Request Appeal.”

We do not use sensitive personal information for purposes that require a “Right to Limit” under California law.

Your Privacy Rights & Choices (All Users)

Access/Deletion/Correction: Contact us. We will verify your request and respond as required by law. Authorized agents may submit requests with proof of authority.

 

Marketing emails: Click Unsubscribe in any email or email us.

 

Interest-based ads: Use [Your Privacy Choices link] and set browser controls. You can also visit industry pages like NAI or DAA (choices apply per browser/device).

 

Cookies: Control in your browser or device settings.

Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No system is 100% secure. Where required by law, we will notify you of a data breach affecting your personal information.

Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 provided information to us, contact us and we will delete it.

Do Not Track & Global Privacy Control

While browsers may offer Do Not Track (DNT) signals, there is no common industry standard. We do not respond to DNT. We do respond to GPC signals as an opt-out of sale/sharing where required by law.

Third-Party Sites & Services

Our Site may link to third-party websites or services (e.g., payment providers, social networks). Their privacy practices are governed by their policies, not ours.

Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you (e.g., by email or Site notice). The Effective Date above reflects the latest version.